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Dear Valued Customer,


VADS Berhad (VADS) wishes to inform you that we will be discontinuing our Hosted Exchange product/service due to technology obsolescence of MS Exchange 2003 and MS Exchange 2007 by 30th April 2015. All hosted exchange services will be automatically terminated after this date. There will be 4 planned maintenance scheduled which will result in 1 day of downtime to the service. The detail of the maintenance is as below:

First maintenance : 1st December 2014 (9.00am-12.00pm)
Second maintenance : 13th January 2015 (9.00am-12.00pm)
Third maintenance : 17th March 2015 (9.00am-5.30pm)

Fourth maintenance : 21st April 2015 (9.00am-5.30pm)

As Malaysia’s leading Cloud provider, we would like to offer you to migrate your data to Qmail service or our Microsoft Office 365 which is more suited for businesses in this time and age of Cloud Computing.

Currently, your organisation is subscribing to our web hosting service which is bundled with free hosted exchange services. We will be maintaining the web hosting services for your organisation and are pleased to offer Microsoft Office 365 subscription which will enable you to work from anywhere with your go-to applications—Word, PowerPoint, Excel, Outlook, OneNote, and Publisher. Your recent documents are always right up front, so you can start working fast. Please refer to the attached product sheet for Microsoft Office 365 in order to better understand the products offered to you.

Our Service Desk team will be available to assist you in making an informed decision to suit your business needs. Please feel free to reach them at For enquires related to Microsoft Office 365, please email or call +603 7712 8888 (Office 365).

Alternatively, you may also opt to use the Qmail services as your email service platform. Qmail is an open source mail transfer agent that runs on UNIX.

We would like to advise our customers to clear/migrate all your data and save all your important documents before the expiry of your hosted exchange account(s) to avoid any inconvenience. VADS will not be liable for any data loss due to the termination of your hosted exchange service after the abovementioned date.

At VADS, we are committed to continuously improve our products and services in order to provide customers with more effective and innovative ways to communicate in our effort to deliver an enhanced customer experience.

We would like to thank you for your continuous support for our products and services.

Yours sincerely,

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Article details
Article ID: 88
Category: Knowledgebase
Date added: 2015-04-21 09:22:59
Views: 524
Rating (Votes): Article rated 3.7/5.0 (6)

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